This explains what personal information Vic Falls Nature Delight collects through this website, and how we use it.
Last updated: 24 August 2026
We only collect information you choose to give us, through the booking, custom trip and contact forms on this site. Depending on which form you use, that can include:
We don't ask for payment card details through this website — payment is arranged directly with you once a booking is confirmed.
We use the information you submit only to respond to your enquiry, plan and confirm your booking, and communicate with you about your trip. We don't sell or rent your personal information to third parties.
Our forms use Google reCAPTCHA to prevent spam submissions. reCAPTCHA collects hardware and software information (such as device and application data) and sends it to Google for analysis, subject to Google's Privacy Policy and Terms of Service.
We use Google Analytics (GA4) to understand how visitors use this website — pages viewed, general location, device type, and how you arrived at the site. We may also use Google Ads to measure the performance of our marketing. Both use cookies or similar technologies to collect this usage data. We don't use these to identify you personally, and this data is subject to Google's Privacy Policy.
To arrange your booking, we may share relevant details (such as your name, travel dates and group size) with the specific activity operators, lodges or transport providers involved in your trip. We only share what's needed to deliver your booking.
We keep enquiry and booking information for as long as reasonably needed to manage your booking and for our own business and legal record-keeping, after which it's deleted or anonymized.
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing res@vicfallsnaturedelight.com.
Questions about this policy? Email us at res@vicfallsnaturedelight.com or call +263 78 132 0370.
