Effective Date: 20/03/2026
Company Name: Vic Falls Nature Delight
At Vic Falls Nature Delight, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
1. Information We Collect
We may collect and process the following personal information:
- Full name, email address, phone number
- Billing and payment details
- Travel preferences and booking information
- IP address and browser/device information
- Any other information you provide when contacting us
2. How We Use Your Information
We use your information to:
- Process bookings and payments
- Communicate booking confirmations and updates
- Provide customer support
- Improve our website and services
- Send promotional offers (only if you opt-in)
3. Payment Security
All payments are processed through secure payment gateways. We do not store your full payment card details on our servers.
4. Sharing of Information
We may share your information with:
- Trusted third-party service providers (e.g. hotels, transport operators, payment processors)
- Legal or regulatory authorities when required by law
We do not sell or rent your personal information to third parties.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze traffic, and improve functionality. You can choose to disable cookies through your browser settings.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Children’s Privacy
Our services are not directed at children under 18. We do not knowingly collect personal data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: res@vicfallsnaturedelight.com
Phone: +263 78 132 0370